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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ammpy Langan

June 13, 2025

5  out of  5
rating by ammpy Langan
"Nicci was very helpful with my request today I appreciate her taking care of it for me."
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Venkatakrishnan Ethirajan

June 12, 2025

5  out of  5
rating by Venkatakrishnan Ethirajan
"Christian Lett has been really responsive and helpful in getting a competitive quote momentarily and are also accommodative to scan through multiple options to suit your needs and wallet. Nicci had been really helpful in getting my query addressed to rest, specifically over the total claim and resultant changes to my policy. YaY to Nicci and the whole of Christian team"
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Michelle Kampinga

June 12, 2025

5  out of  5
rating by Michelle Kampinga
"We have been with Christian Lett for almost 2 years now. This office is great. Nicci is so helpful and gets us what we need and gets it fast! We really appreciate the service."
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Carol Penney

June 11, 2025

5  out of  5
rating by Carol Penney
"Want to thank customer service manager Nicci for being professional and very helpful with her services. She went way above her responsibilities in helping us get resolution to our deceased daughters life insurance policy. There were some complications with getting the policy payout resolved but Nicci stayed on top of it and kept us informed. She has a personality that makes you feel like you have known her for years. I cannot remember the last time I experienced such great service. State Farm is lucky to have someone of her dedication working for them. If you are looking for an insurance company in the Prosper area, I would highly recommend this company."
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Lori Ulmer

June 10, 2025

5  out of  5
rating by Lori Ulmer
"Professional and knowledgeable in all lines of insurance. They make sure you have the coverage you need. Not more than you need and not less than you need."
We responded:
"Thank you, Lori, for your kind words and for taking the time to share your experience. We're glad to hear that our team could assist you in finding the right coverage. If you have any more questions or need further assistance, feel free to reach out."
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Melody Carandang

June 10, 2025

5  out of  5
rating by Melody Carandang
"Nicci was very pleasant and was able to help me with my payment and to set up my payment plan in an ease. She was fun to talk with. Customer service 100%!!! I really appreciate your help, Nicci! YOU ARE THE BEST!!@"
We responded:
"Thank you so much, Melody, for sharing your wonderful experience with us! We're absolutely thrilled to hear that Nicci was there to help you out and made the process so enjoyable. Your feedback truly means the world to us!"
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Linda Werthmann

June 5, 2025

5  out of  5
rating by Linda Werthmann
"Nicci was amazing. We had a towing issue and Nicci contacted me throughout the process to make sure that we were okay. I highly recommend Nicci and. Christian Lett, State Farm for their great service. Nicci took what could have been a negative situation and made it a positive. She’s awesome!"
We responded:
"Thank you, Linda, for sharing your experience with us. It's great to hear that Nicci was able to turn the situation around and provide you with excellent service. We appreciate your recommendation and look forward to continuing to serve you."
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Ivy Adair Thomas

June 4, 2025

5  out of  5
rating by Ivy Adair Thomas
"We couldn’t be more impressed with Christian & his team! He is incredibly knowledgeable—explaining every detail clearly and answering all of our questions with confidence. His diligence really stood out, as he was always proactive and made sure everything was handled smoothly from start to finish. On top of that, he was genuinely kind and personable, making the entire experience not only stress-free but actually enjoyable. It’s rare to find someone who is so skilled and also so easy to talk to. Highly recommend him to anyone looking for expert, trustworthy insurance guidance!"
We responded:
"Thank you, Ivy, for sharing such a detailed and positive review! We're glad to hear that the team made your experience enjoyable and stress-free. Your recommendation means a lot to us. "
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Mandy Bates

June 4, 2025

5  out of  5
rating by Mandy Bates
"Nicci was fantastic and caught something that could’ve really messed me up if I hadn’t noticed. She is efficient and professional as well as friendly and helpful. Such an asset to the team at State Farm."
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Nicci provided such exceptional service and made a positive impact. Your kind words motivate us to continue delivering top-notch support. We appreciate your trust in our team at State Farm."
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Jake W

June 3, 2025

5  out of  5
rating by Jake W
"Christian Lett and State Farm has been serving my insurance needs now for a year. Always have had proffessional and courteous interactions and have found working with Christian and State Farm to be very advantageous supplying my needs across Life, Vehicle and Home."
We responded:
"Thank you, Jake, for sharing your experience with us. It's great to hear that the team has been able to meet your insurance needs effectively. We appreciate your trust and look forward to continuing to serve you."
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emily borg

June 2, 2025

5  out of  5
rating by emily borg
"I was with my previous insurance company for 13 years and never thought I’d leave. I moved away from the home office/agent, then had a few mishaps that the company let fall through. I finally decided to shop around and maybe see if I can have a better experience elsewhere. I contacted Christian Lett and he not only answered me within a few minutes, the quote I received from State Farm quite literally saved me hundreds. He made everything SUPER easy, and was able to point me in the right direction with finding my new agent. I can’t say enough great things about this company ! Id give 20 STARS if I could !!!!"
We responded:
"Thank you so much, Emily, for sharing your experience with us! It's great to hear that we was able to assist you quickly and help you find the right solution. We appreciate your kind words and look forward to continuing to serve you. "
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dalton handlin

June 2, 2025

5  out of  5
rating by dalton handlin
"Christian and his team were very helpful and professional! They were able to answer all my insurance questions in a timely manner. I highly recommend using Christian from State Farm to fulfill your insurance needs!"
We responded:
"Thank you for your business, Dason! We appreciate the review."
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Irene Khan

June 2, 2025

5  out of  5
rating by Irene Khan
"Had a great experience talking with Nicci at Christian Lett State Farm. Had to add my new car to my insurance and she very helpful and professional."
We responded:
"Thank you, Irene, for sharing your experience with Nicci. We're glad to hear she was helpful and professional in assisting you with your new car insurance. We appreciate your feedback and look forward to serving you in the future."
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Corey Thomas

June 2, 2025

5  out of  5
rating by Corey Thomas
"The best insurance agent out there!"
We responded:
"Thank you, Corey, for your kind words and the fantastic rating! It's great to know that you think so highly of our service. If you ever need anything, feel free to reach out."
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Ananth Gnanasundaram

June 2, 2025

5  out of  5
rating by Ananth Gnanasundaram
"Overall great experience. Thank you Nicci."
We responded:
"Thank you, Ananth, for sharing your experience with us! We're glad to hear that Nicci was able to assist you effectively. If you need anything else, feel free to reach out."
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Christofer Alexander

May 21, 2025

5  out of  5
rating by Christofer Alexander
"Nikki Epple was great to work with!"
We responded:
"Thank you, Christofer, for your kind words about Nikki. We're glad to hear she provided you with a great experience. We appreciate your feedback and look forward to assisting you in the future."
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Jeffrey Kampinga

May 19, 2025

5  out of  5
rating by Jeffrey Kampinga
"Nicci was super helpful. Highly recommend her if you’re dealing with a claim at State Farm."
We responded:
"Thank you, Jeffrey! We're thrilled to hear that Bryson made your transition to State Farm smooth and efficient. Your recommendation means a lot to us. Welcome to the State Farm family!"
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genesis cuellar

May 16, 2025

5  out of  5
rating by genesis cuellar
"Nikki was amazing! She made getting insurance on my own super easy. Super positive and definitely feels like someone i can talk to about anything i need."
We responded:
"Thank you, Genesis, for sharing your experience! We're glad to hear that Nikki made the process easy and enjoyable for you. If you have any more questions or need assistance, feel free to reach out anytime! "
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Adalis Figueroa

May 12, 2025

5  out of  5
rating by Adalis Figueroa
"Attentive. Responsive. Empathetic and awesome follow up."
We responded:
"A great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
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Ramya Yalamanchali

May 8, 2025

5  out of  5
rating by Ramya Yalamanchali
"Nicci did an awesome job in adding a new car onto my insurance and was listening so patiently to all my questions. Her call made my day. She took care of everything and great job!!"
We responded:
"Thank you, Ramya, for sharing your experience with us! We're glad to hear that Nicci was able to assist you effectively and make your day better. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Malek Samadian

May 8, 2025

5  out of  5
rating by Malek Samadian
"I am very happy. Good job for all my insurance"
We responded:
"Thank you, Malek, for your nice words and for giving us a great rating! We're happy to know that you liked our service. If you have any questions or need help, please feel free to contact us."
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Emily Weiss

May 8, 2025

5  out of  5
rating by Emily Weiss
"Nicci was very helpful and extremely responsive when managing a claim. Great agency to work with overall. Dason has also been a great help with policy documents."
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Mitch Melancon

May 8, 2025

5  out of  5
rating by Mitch Melancon
"Nicci at State Farm in Prosper was amazing in helping me with my recent claim. She was responsive, supportive, and made the whole process so much easier than I expected. I really appreciated her clear communication and follow-up throughout. It’s great to have someone so reliable during a stressful time—thank you, Nicci!"
We responded:
"Thank you, Mitch, for sharing your experience with Nicci at our Prosper office. We're glad to hear she was able to assist you effectively and make the process smoother. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to Nicci."
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Ann M

May 8, 2025

5  out of  5
rating by Ann M
"Nicci always does a great job following up and kept us posted through our entire claims process. Her friendly, customer-focus approach really helped put me at ease."
We responded:
"Thank you, Ann, for sharing your experience with us. We're glad to hear that Nicci's approach made the claims process easier for you. We appreciate your feedback and look forward to continuing to serve you."
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Steven Nelson

May 7, 2025

5  out of  5
rating by Steven Nelson
"Nicci was extremely friendly and got us a great rate with amazing coverages. She was able to answer all my questions and concerns, would highly recommend!!"
We responded:
"Steven, thank you for trusting Nikki and our agency with your insurance needs!"