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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelley Stafford

April 28, 2025

5  out of  5
rating by Shelley Stafford
"Nicci gave excellent service. She was very knowledgeable and provided all the information I needed for the request."
We responded:
"We appreciate you, Shelley! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
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Phil Clegg

April 11, 2025

5  out of  5
rating by Phil Clegg
"Nicci N was very thoughtful to follow up. She is very professional and personable and certainly an invaluable asset for customer relations."
We responded:
"Phil, a great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
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Cacilda Bonfim

April 11, 2025

5  out of  5
rating by Cacilda Bonfim
"Nicci was helpful ! Thank you!"
We responded:
"Thank you, Cacilda. We're glad Nicci could help. We appreciate your feedback and look forward to serving you again."
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Timothy Ballard

April 11, 2025

5  out of  5
rating by Timothy Ballard
"Nicci was extremely kind and helpful! This was my first time making a claim and she was with me every step of the way! I highly recommend Christian Lett State Farm for anyone looking for new auto insurance."
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Timothy! Let us know if we can help with anything else. "
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GUILLERMO CORTEZ

April 11, 2025

5  out of  5
rating by GUILLERMO CORTEZ
"Thank you Nicci for taking care of my windshield claim."
We responded:
"Thank you, Guillermo, for your nice words! We're happy to hear that Nicci helped you with your windshield claim. If you need anything else, just let us know."
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Krista Heyer

April 4, 2025

5  out of  5
rating by Krista Heyer
"Nicci was amazing. She made the whole process so easy. It was a genuine pleasure to work with her."
We responded:
"Thank you, Krista! We strive to make the insurance process seamless and stress-free, and we’re delighted to know we achieved that. We appreciate your choice to work with us!"
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Daniel Akuanyionwu

March 26, 2025

5  out of  5
rating by Daniel Akuanyionwu
"Does great work! Helped me with my claim very professionally and would definitely recommend!"
We responded:
"Daniel,we truly appreciate your feedback! Our team is dedicated to making sure every client has the best experience possible, and we’re so glad you felt taken care of. Thank you for choosing our agency!"
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Delaney Garza

March 26, 2025

5  out of  5
rating by Delaney Garza
"I had an amazing experience working with Bryson Palmer! He was incredibly knowledgeable, patient, and took the time to explain all my options in detail. I never felt pressured, and he helped me find the perfect coverage at a great price. The customer service was top-notch—always responsive and willing to go the extra mile. If you’re looking for an insurance agent who truly cares about their clients, I highly recommend Bryson!"
We responded:
"Thank you, Delaney, for sharing your glowing review with Bryson! We're thrilled to hear that he provided you with exceptional service and helped you find the perfect coverage. Your recommendation means a lot to us, and we're here whenever you need assistance."
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Darla Clough

March 26, 2025

5  out of  5
rating by Darla Clough
"Thank you Miss Nicci. It was so nice to talk to you and checking on us. She was great and has a wonderful personality...Darla Clough"
We responded:
"Thank you, Darla, for your kind words! We're thrilled to hear that Miss Nicci made such a positive impression and that you enjoyed your interaction with her. We appreciate your feedback and look forward to continuing to serve you. "
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Joe Garza

March 25, 2025

5  out of  5
rating by Joe Garza
"I recently had the pleasure of working with Bryson with State Farm Insurance, and I couldn’t be more satisfied with the experience. From the moment I reached out for a quote, the team was professional, attentive, and genuinely interested in helping me find the best coverage for my needs. Bryson, in particular, was extremely knowledgeable and patient. He took the time to explain all of my options clearly, walking me through each policy so I could make an informed decision. His attention to detail and commitment to providing the right solution made the whole process stress-free."
We responded:
"Thank you, Joe, for sharing your positive experience with Bryson and our team at State Farm Insurance. We're thrilled to hear that Bryson's expertise and dedication made the process smooth and informative for you. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Robert Brown

March 24, 2025

5  out of  5
rating by Robert Brown
"Exceptional service. It's my first time working with State Farm, and the team at Christian Lett's agency made the decision easy!"
We responded:
"Thank you, Robert, for your kind words and for choosing us for your insurance needs! We're thrilled to hear that our team made your experience a positive one. If you ever have any questions or need assistance, feel free to reach out."
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Todd Mounts

March 21, 2025

5  out of  5
rating by Todd Mounts
"Easy to work with and great customer support!"
We responded:
"Thank you, Todd, for your kind words and the fantastic rating! We're thrilled to hear that you found our team easy to work with and appreciated our customer support. We're here to help whenever you need us!"
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Restrict

March 21, 2025

5  out of  5
rating by Restrict
"Spoke with Bryson P. He was not only highly knowledgeable but very friendly and professional, THE man you want to talk to."
We responded:
"Restrict, your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one! "
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Keke’s Life

March 20, 2025

5  out of  5
rating by Keke’s Life
"Bryson Palmer is amazing agent He was not only friendly and approachable but also incredibly knowledgeable and professionalism and dedication. Thorough Hands down best insurance agency"
We responded:
"Hello Keke’s Life! Thank you so much for your amazing feedback! We’re absolutely thrilled to hear about your wonderful experience with Bryson. His friendliness and expertise really do make a difference! Your kind words inspire us to keep delivering great service. If you ever need assistance or have any questions, don’t hesitate to reach out. We can’t wait to serve you again!"
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Edgar Zuniga

March 20, 2025

5  out of  5
rating by Edgar Zuniga
"Bryson Palmer has been great since day one! Anytime I have questions he is quick and polite. I have referred friends and will keep doing so"
We responded:
"Our team loved reading your review, Edgar! We always strive to provide the best service possible, and it’s great to hear we delivered. Thanks for your trust! "
Profile photo of Zoe Campbell

Zoe Campbell

March 20, 2025

5  out of  5
rating by Zoe Campbell
"bryson was a fantastic sales guy and helped me get the right insurance and gave me a disruption in full detail very nice and efficient"
We responded:
"What an amazing review—thank you, Zoe! We’re honored to have earned your trust and will always be here to help with your insurance needs. "
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Luis Macedo

March 20, 2025

5  out of  5
rating by Luis Macedo
"Bryson Palmer provided outstanding service! He was professional, knowledgeable, and went above and beyond to ensure I had all the information I needed. His attention to detail and friendly approach made the entire experience smooth and stress-free. I highly recommend Bryson to anyone looking for excellent service. Thanks again!"
We responded:
"We love hearing this, Luis! Helping great people like you makes our job so rewarding. Thanks for taking the time to share your experience!"
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kashif ali

March 20, 2025

5  out of  5
rating by kashif ali
"Bryson Palmer is an outstanding insurance agent who truly puts his clients first. He took the time to explain my options clearly, helped me find the best coverage for my needs, and made the entire process seamless. His professionalism, responsiveness, and genuine care set him apart. If you’re looking for an agent who is knowledgeable, trustworthy, and always ready to help, Bryson is the one to call!"
We responded:
"Hi Kashif, Thank you for sharing your positive experience with Bryson! We're glad he provided exceptional service and helped you find the right coverage. Bryson is a valued team member, and it's great to hear his professionalism made a difference for you."
Profile photo of Carlos Reynoso

Carlos Reynoso

March 20, 2025

5  out of  5
rating by Carlos Reynoso
"Far more than pleased with the help I’ve received from this branch. Bryson has always been thorough in explaining what I need and didn’t know I needed! I always recommend them to friends and family that go through a headache when dealing with claims since they’ve been so easy to deal with in the past."
We responded:
"Hi Carlos, Thank you for your fantastic feedback! We're delighted that you found our team's assistance helpful. Bryson is a valuable member of our branch, and we're glad his explanations made a difference for you. We appreciate your recommendations to friends and family. Ensuring a smooth claims process is a top priority for us, and it's rewarding to know we've succeeded for you."
Profile photo of John

John

March 20, 2025

5  out of  5
rating by John
"Bryson was super helpful and knowledgeable, he answered all my questions and provided great service!"
We responded:
"Thank you for the review, Seven!"
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Chris

March 19, 2025

5  out of  5
rating by Chris
"Even though the wreck wasn’t my fault I had to go through my insurance. Nicci was excellent in making sure that I got what I needed and helped get my deductible reimbursed."
We responded:
"We love helping customers like you, Chris! Thank you for your kind words and for being a valued member of our insurance family!"
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Joshua Akuna

March 16, 2025

5  out of  5
rating by Joshua Akuna
"Nicci is a pleasure to work with. She is always professional, courteous and funny. She is amazing on follow up to make sure all aspects of a claim are completed."
We responded:
"Joshua, we appreciate you! Our goal is always to make the insurance process enjoyable, and we’re thrilled to hear that Nicci hit the mark. Thanks for choosing our agency!"
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dinesh reddy

March 14, 2025

4  out of  5
rating by dinesh reddy
"I had the pleasure of working with Nikki for my insurance needs, and I couldn't be more satisfied with the experience. From the very beginning, she took the time to understand my specific requirements and provided tailored recommendations that suited my budget and coverage needs. The process was smooth, and she was always available to answer my questions, whether through calls or emails."
We responded:
"Thank you so much, Dinesh! We're thrilled to hear you had a great experience with Nikki and that she was able to meet your insurance needs. Your satisfaction means the world to us, and we truly appreciate your awesome review. Let us know what we can do to earn that fifth star! "
Profile photo of Xavier Ortiz Santana

Xavier Ortiz Santana

March 14, 2025

5  out of  5
rating by Xavier Ortiz Santana
"Nicci Northcutt,Es de los mejores customer que e conocido. aún sin entender muy bien mi idioma hizo lo posible por entenderme y ayudarme,además que resolvió mi problema… Gracias"
We responded:
"Xavier, gracias por compartir tu experiencia positiva con Nicci! Nos alegra saber que recibió la ayuda necesaria y que su problema fue resuelto satisfactoriamente. Estamos comprometidos a brindar el mejor servicio posible a nuestros clientes. "
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Josie Gregory-Jenkins

March 14, 2025

5  out of  5
rating by Josie Gregory-Jenkins
"I’m Really impressed with the costumer service. Nikki was helpful and patient, her knowledge and being able to explain everything to me made me feel really safe during the entire process. Thank you!"
We responded:
"Josie, hearing about your great experience with Nikki makes our day! We appreciate your trust and look forward to continuing to serve you!"